Operational foundation
Built the discipline of campaign execution, customer support, process control and hands-on team leadership.
About Sudiip Ghosh
Building operations that scale with clarity, resilience and trust.
My career connects hands-on delivery, global operating models, commercial leadership and AI-enabled transformation.
Leadership journey
From operational foundation to AI-enabled transformation.
The progression matters because each stage added a different leadership lens: execution, digital scale, global operating systems and enterprise transformation.
AdTech and digital scale
Led performance advertising and programmatic operations while connecting delivery detail with commercial outcomes.
Global delivery and GCC leadership
Designed shared-service, managed-service and cross-market operating models with visible accountability.
AI-enabled transformation
Applied AI, data and product thinking to improve decisions, productivity and the scalability of operational systems.
Career chronology
Organizations and roles that shaped the journey.
The carousel establishes chronology. The project library contains the detailed evidence behind the major transformations.
Samsung Ads
Global Delivery Leader, Americas
Led global delivery for the Americas across a 150+ person CTV advertising operation, including a 75-FTE transition and dependable 24/5 service coverage.
- Global delivery
- CTV operations
- Scale and governance
Indegene
Director, Campaign Operations
Directed a 70+ person campaign operations organization supporting 14 European markets and ten brands across SFMC, Drupal and consent-management ecosystems.
- Pharma MarTech
- 14 markets
- Omnichannel delivery
Operative Inc.
Director, Managed Services
Led managed services and India site responsibilities, connecting delivery, site P&L, client outcomes and organization building across complex AdTech operations.
- Site leadership
- Managed services
- P&L accountability
Cognizant
Senior Manager, Projects
Transitioned and stabilized an 85-FTE DV360 operation, reducing errors from 25% to below 1% and improving SLA performance from 75% to 97%.
- 85-FTE transition
- Quality transformation
- DV360 operations
Times Internet
Chief Manager, Performance Ads
Led performance-advertising operations in a high-growth publisher environment, connecting campaign execution with revenue, inventory and client outcomes.
- Performance media
- Publisher operations
- Revenue delivery
Vdopia / Chocolate
Head of Ad Operations, APAC
Built and led APAC ad operations for mobile and video advertising during a formative period of digital and programmatic market growth.
- APAC leadership
- Mobile and video
- AdTech scale-up
HCL Technologies
Senior Technical Support Officer
Developed the customer-support and technical-troubleshooting discipline that later shaped service governance, escalation management and operational control.
- Technical support
- Customer operations
- Service discipline
Premium Network Inc.
Campaign Lead / Manager
Built the early foundation in digital campaign operations, client delivery and team leadership across two important stages of the career.
- Campaign operations
- Client delivery
- Team leadership
Assam University
BSc Physics
Physics education established an analytical foundation for systems thinking, structured problem solving and evidence-led decision making.
- Analytical thinking
- Systems perspective
- Evidence-led decisions
Use the arrows, keyboard or swipe. The chronology loops continuously.
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Four recurring themes
The patterns that connect the career.
These themes explain how the work has developed without repeating the detailed capability inventory on the Expertise page.
Scale
Building teams, delivery systems and operating structures that work across regions and business cycles.
Transformation
Improving processes, governance, quality and technology adoption without losing operational continuity.
Commercial responsibility
Connecting operations with revenue, margin, customer confidence and sustainable growth.
People leadership
Building capable leaders, strengthening ownership and reducing organizational dependency on a few individuals.
“Strong operations should create clarity rather than bureaucracy. Teams should understand the outcome, leaders should see risks early, and clients should never need to chase for the truth.”
Continue exploring
Move from the story to the evidence.
Expertise explains the leadership capabilities. Projects show how those capabilities changed real operating outcomes.